Customer Support Executive

Job overview

Job description

Sapphire Facility Solutions is hiring Customer Support Executive for their Bengaluru operations. This role offers a structured career path, statutory benefits and continuous skill development with one of the region's most respected employers. Billa International manages the complete recruitment, documentation and onboarding cycle for this mandate.

Key responsibilities

• Execute daily operations as per SOP and client requirement.
• Maintain quality, safety and compliance standards at all times.
• Coordinate with supervisors and cross functional teams to meet targets.
• Maintain accurate records and submit daily progress reports.
• Participate in training, toolbox talks and continuous improvement programmes.

Requirements

• Post Graduate or equivalent.
• Hands-on experience with Python, Tally ERP, Logistics, Warehouse.
• Ability to work in rotational shifts.
• Valid documents for verification.
• Good communication and teamwork skills.

Skills required

Benefits

Selection process

1. STEP 1

   Apply online

2. STEP 2

   Telephonic screening

3. STEP 3

   Interview / trade test

4. STEP 4

   Offer & joining